How to cancel Dropbox
Use the steps below to cancel your Dropbox plan.
Method
Email, Online
Estimated time
12 min
Difficulty
medium
Category
Cloud Storage
- 1
Sign in to dropbox.com.
- 2
Click your avatar (profile picture or initials) in the top-right corner.
- 3
Click Settings.
- 4
Click Plan.
- 5
Click Cancel plan at the bottom of the page.
- 6
Select a reason for canceling.
- 7
Click Continue Canceling. You’ll receive an email confirmation that your subscription has been canceled.
Important note
If you don’t see Cancel plan, you may have purchased Dropbox on your mobile device. If so, you’ll need to cancel your plan from the app store on your device.
Before you cancel
- If you don’t see Cancel plan, you may have purchased Dropbox on your mobile device. If so, you’ll need to cancel your plan from the app store on your device.
Keep proof of cancellation
Keep your confirmation email, case ID, and screenshots in case you need to resolve unexpected future charges.
Related cancellation guides
Take control of your money
Track subscriptions, monitor spending, and stay ahead of recurring charges.
