How to cancel Cleo

Use the steps below to cancel your Cleo account or membership.

1. 1

   Just say "Cancel" to Cleo in the App and she'll do the rest.

   Open Cleo Cancellation Page
2. 2

   Make sure you let Cleo ask you a couple questions first—if you interrupt her, you won't reach the point in the conversation where you can officially cancel your subscription, and you'll have to start over (we promise it won't take long).

3. 3

   After you've answered Cleo's questions, you'll see a button that says Unsubscribe —once you tap that button, you should receive a confirmation email letting you know that your subscription is canceled.

4. 4

   If you have an active advance out when you cancel, you'll still have to repay it on the date you chose.